Sensory Marketing · DmGby
Sensory marketing in e-commerce
Sensory marketing in e-commerce is the strategy of recreating sensory cues in the online store, where the customer can't touch, smell or taste. The solution is sensory video: sight and sound do the work that all five senses did in the physical store.
Last updated: July 2026
The challenge: selling without touch, smell or taste
In a physical store the customer touches the fabric, smells the product and tries the sample. Online, those three senses disappear and only sight and sound remain. Sensory marketing in e-commerce is about compensating for that loss by maximizing the two available senses through video.
Sensory techniques for your online store
- Sensory product videoMacros and textures that let the material be 'felt' through the screen.
- ASMR unboxingThe sound and detail of the unboxing build desire and anticipation.
- Slow motionPours, applications and gestures slowed down convey quality and pleasure.
- Vertical 9:16 formatFull immersion on mobile, where most e-commerce traffic happens.
Impact on conversion and recall
Activating the available senses reduces purchase uncertainty (the customer 'feels' the product before buying) and strengthens brand recall. Sensory video doesn't just lift immediate conversion: it builds the emotional memory that brings the customer back.
How to apply it (step by step)
- Identify the key sensory attribute. Which sense sells your product? Texture, sound, freshness, shine.
- Source sensory RAW Footage. Filter by niche on DmGby and pick vertical, Brand-Safe, high-retention clips.
- Place it where the customer decides. Product page, ads and landing: where doubt turns into purchase.
- Personalize with your brand. Overlay logo/message respecting the 70/30 rule so you don't break the cue.
- Measure conversion and recall. Optimize for conversion rate, video retention and returning customers.
Frequently asked questions
What is sensory marketing in e-commerce?
It is recreating sensory cues in the online store through sensory video, since the customer can't touch, smell or taste the product.
How do you activate touch online?
With macro and slow-motion product video that shows texture in detail, letting the customer 'feel' the material through the screen.
Does sensory video increase conversion?
Yes: it reduces purchase uncertainty and strengthens brand recall, driving both immediate conversion and customer return.
Keep reading
Apply this in your next campaign
Explore DmGby's sensory RAW Footage catalog, filtered by Dy for technical and platform-policy signals.
Explore the feed